gdpr information

This Notification Form applies to Artinoise Srl (hereinafter referred to as ‘Artinoise’) as the sole distributor of Artinoise branded products and explains how we handle personal information and comply with the applicable General Data Protection Regulations.

Collection of personal information

We collect personal information from customers (existing and prospective), suppliers and other individuals for legitimate business purposes. The types of personal information we will collect from you will depend on the circumstances in which that information is collected. It may include, without limitation:

(a) Contact details (i.e. your name, address, email, phone and facsimile details);

(b) Information required for you to do business with us; and

(c) Information about your prior dealings with us, including past product purchases and service agreements.

Use and disclosure of personal information

We will only use and disclose your personal information in accordance with Privacy Laws and our Privacy Policy. Our main purposes for collecting, holding, using and disclosing personal information are the following:

(a) To supply products or services to our customers or make improvements to our products or services

(b) To respond to enquiries from existing or prospective customers seeking information about our products or services

We generally explain at the time we collect personal information how we will use or disclose that information. In carrying out our business, it may be necessary to share information about you with and between our related corporate bodies and organizations that provide services to us (e.g. our technical support partners). We would not otherwise routinely disclose personal information to another organization unless;

(a) It is required by law

(b) It is necessary to protect the rights, property or personal safety of any of our customers, any member of the public or our interests

(c) The assets and operations of our business are transferred to another party as a going concern

(d) You have provided consent

Service providers

Like most organisations, we use a range of service providers to help us maximize the quality and efficiency of our services and our business operations. This means that individuals and organizations outside of Artinoise will sometimes have access to personal information held by us and may use it on behalf of us. We require our service providers to adhere to strict privacy guidelines and not keep this information or use it for any unauthorized purposes.

Direct marketing

In accordance with most businesses, marketing is important to our business success. We therefore, from time to time, send marketing materials to current or prospective customers. We only do so in accordance with applicable laws or with your prior consent. If you are receiving promotional information from us and do not wish to receive this information any longer, please contact us at info@artinoise.com it with your request, including sufficient details to enable Seenergy to action your request.

Contacting us

You can send an email to info@artinoise.com at any time stating your desire to have your data erased or rectified by Artinoise or if you wish to restrict the use of your data as well as to have Artinoise transmit your data to another organization. Furthermore, you have the right to lodge a complaint with a supervisory authority at any time. In any case, Artinoise will not store your data longer than is necessary for the purposes for which the personal data is collected unless otherwise required by law. In this respect, any data of Artinoise’s customers will be erased if they are not complete and/or in the event that no business transactions have taken place between customers and Artinoise for a period of three years.